Courier & Delivery Services Market

Courier & Delivery Services Market Outlook (2024 to 2034)

The global courier & delivery services market is analyzed at US$ 507.39 billion in 2024. The market has been projected to expand at a CAGR of 5.8% to reach a value of US$ 895.23 billion by the end of 2034.

The latest introduced as well as ongoing technological advancements in logistics are positively bringing change in the market for courier & delivery services. Customers now easily keep an eye on their deliveries at every stage due to real-time monitoring technology, which offers transparency and peace of mind. Delivery organizations reduce trip times and increase usage by utilizing route optimization tools to plan the most efficient routes.

Automated sorting techniques minimize errors and delays in package processing at warehouses, as opined in the courier & delivery services industry analysis. Considering all such factors, these innovations are enhancing delivery accuracy and speed, which thereby aids consumer satisfaction and promotes continuous usage of delivery services.

Key Market Growth Drivers

• The growing e-Commerce sector is directly contributing to the courier & delivery services market growth as the need for dependable and effective shipping options is increasing to satisfy consumer demands.
• The requirement for last-mile delivery services continues to grow due to the rising preference for online shopping, especially due to convenience and variety, as per the courier & delivery services industry outlook.
• Faster delivery choices are now expected by customers, particularly in cities where same-day and express deliveries are more common. To satisfy time-sensitive needs, these changes are pushing courier businesses to enhance their operations and broaden their quick delivery offerings, which is improving client satisfaction.
• A key courier & delivery services market trend is continuous advancements in logistic technologies, such as automated sorting systems, route optimization software, real-time tracking, and several others.
• Technological advancements enable courier services to increase productivity and shorten delivery times. By offering accurate tracking and timely deliveries, these innovations are improving the consumer experience and promoting increasing usage of delivery services.
• Courier services are widely employed by companies in several industries, such as manufacturing, healthcare, retail, and others, to support their supply chains and deliver orders.
• As business-to-business (B2B) and business-to-consumer (B2C) trade is expanding, there is a consistent need for courier services to guarantee on-time delivery, as per Fact.MR published a courier & delivery services industry analysis.

Report Attribute	Detail
Courier & Delivery Services Market Size (2024E)	US$ 507.39 Billion
Forecasted Market Value (2034F)	US$ 895.23 Billion
Global Market Growth Rate (2024 to 2034)	5.8% CAGR
North America Market Value (2024E)	US$ 146.82 Billion
South Asia & Pacific Market Growth Rate (2024 to 2034)	6.2% CAGR
Surface Couriers & Messengers Segment Value (2034F)	US$ 509.07 Billion
Business Services Including Retailers & Wholesalers Segment Value (2034F)	US$ 501.44 Billion
Key Companies Profiled	TFI International Inc.; FedEx Corporation; Lone Star Overnight LLC; Deutsche Post AG (DHL); Japan Post Co. Ltd.; Delhivery Ltd.; The US$ Mned States Postal Service; OnTrac Inc.; SF Express Co. Ltd.; DB Schenker; Singapore Post Ltd.; DSV A/S; Purolator Inc.; Nippon Express Co. Ltd.; SG Holdings Co. Ltd.; ZTO Express Inc.; The Yamato Transport Company Ltd.; PostNL NV; Qantas Courier Limited; International Distributions Services plc

What’s Driving High Demand for Courier & Delivery Services Across the World?

“High Dependency of Online Retailers on Efficient Shipping Services”

Online businesses heavily depend on effective shipping to satisfy the demands of consumers, and the primary reason behind this is the continuous expansion of the e-Commerce industry. The necessity of dependable last-mile delivery is also rising, particularly due to on-time, dependable deliveries, as more consumers prefer online purchases for convenience and a wider selection of products.

To fulfill the changing expectations of online shoppers, businesses are growing their services to meet higher order volumes and offer quick delivery alternatives in both urban and suburban locations. This trend is contributing to the courier & delivery services market size expansion.

What are the Key Challenges Faced by Courier & Delivery Service Providers?

“Tough Route Management for Complex Customer Addresses”

Delivering products straight to clients' doorsteps, particularly in crowded urban areas with heavy traffic and fluctuating delivery locations, is one of the aspects that is negatively affecting businesses.

Last-mile delivery, in contrast to centralized delivery, necessitates finding intricate routes to go to every distinct address, which causes delays and increases fuel expenses. Assuring on-time delivery is further complicated by erratic elements, such as weather, traffic, and precise consumer availability.

Among the most difficult and expensive parts of shipping is last-mile delivery because of these complications, which also sometimes end up raising operating costs and necessitate large planning and technological investments to increase efficiency.

Country-wise Insights

The North American region is approximated to lead with a sizable portion of worldwide the courier & delivery services market share over the next ten years. The market in North America is expanding because of the rising e-Commerce businesses and customers' need for dependable, quick shipping solutions.

To keep up with the increasing demand for same-day and next-day delivery services, several companies, such as FedEx, UPS, Amazon, and others are developing their delivery networks, which is positively impacting the market expansion in the region.

What is the Market Outlook for Courier & Delivery Services in the United States?

“High Focus on Using Advance Technologies for Delivery Services”

Attribute	United States
Market Value (2024E)	US$ 131.6 Billion
Growth Rate (2024 to 2034)	5.9% CAGR
Projected Value (2034F)	US$ 233.42 Billion

The market in the United States is continuously showing positive sentiments and providing lucrative opportunities to players because of the high focus on innovations. Technological innovations, such as GPS tracking, route optimization, smartphone apps, and others are several examples that are enhancing the effectiveness of courier and delivery services in the United States.

Real-time cargo tracking is made possible by GPS technology, which is giving customers and businesses more control and transparency over deliveries, as mentioned in the courier & delivery services industry outlook.

Delivery companies in the country are also focusing on reducing costs and delivery times by using route optimization tools to plan the most efficient routes. Customers now schedule, monitor, and interact with delivery services more easily due to smartphone apps.

Why are Courier & Delivery Service Providers Aiming to Market in South Korea?

“Growing Number of Delivery Applications Along with Rising Online Shopping Rate”

Attribute	South Korea
Market Value (2024E)	US$ 24.44 Billion
Growth Rate (2024 to 2034)	5.8% CAGR
Projected Value (2034F)	US$ 42.82 Billion

South Korea is providing lucrative opportunities to market players due to the increasing number of online shopping platforms. Because of this, the courier & delivery applications are also increasing in the country which is facilitating access to a wide range of delivery choices to consumers. These applications provide ease, speed, and flexibility to meet several demands from urgent delivery to regular shipments.

Real-time tracking, smooth payment processes, and quick booking are a few of the features that make these apps a popular choice for both individuals and companies. Individuals in South Korea are widely utilizing these applications to order food, send goods, and even schedule same-day deliveries with a few taps.

Category-wise Insights

Based on product and service, the demand for air transit courier services, including express is analyzed to rise at 5.4% CAGR in the projection period (2024 to 2034). The necessity for quick and dependable shipping options is increasing in the modern world which is driving up demand for air transit courier services, particularly express delivery.

Customers and businesses put a high value on speed, especially when it comes to shipments of important goods, medical supplies, and papers that need to arrive on time.

Why is the Need for Surface Couriers & Messengers Growing?

“Growing Demand for Fast and Reliable Delivery Services”

Attribute	Surface Couriers & Messengers
Segment Value (2024E)	US$ 279.21 Billion
Growth Rate (2024 to 2034)	6.2% CAGR
Projected Value (2034F)	US$ 509.07 Billion

In comparison with other services, the requirement for surface couriers & messengers is high because time-sensitive documents and shipments need to be delivered quickly and reliably. Since speed and efficiency both factors are becoming important to individuals and organizations, surface couriers offer a flexible and reasonably priced option for same-day or next-day deliveries, particularly in city areas.

With the advent of e-Commerce, legal & financial services, and corporate communication, the need for speedy yet safe and cost-effective distribution of crucial materials is increasing.

Why is Demand from Business Services Including Retailers and Wholesalers Rising?

“Crucial Role in Supply Chain Management and Satisfying Consumer Demand on Time”

Attribute	Business Services Including Retailers & Wholesalers
Segment Value (2024E)	US$ 267.24 Billion
Growth Rate (2024 to 2034)	6.5% CAGR
Projected Value (2034F)	US$ 501.44 Billion

The business services including retailers & wholesalers segment hold a significant revenue share due to their crucial role in supply chain management. Fast and dependable delivery solutions are becoming essential for retailers, particularly in e-Commerce, to satisfy customer demands for on-time shipments. Conversely, wholesalers rely on effective courier services to handle the distribution of vast quantities of merchandise to different companies.

Due to the increasing trend of online shopping and the necessity for companies to guarantee seamless and quick delivery to clients and partners, courier services are becoming a crucial aspect of the retail and wholesale industries

Competitive Landscape

To optimize routes and lower fuel costs, delivery times, operational inefficiencies, and other aspects, key players in the courier & delivery services market are investing in automation, artificial intelligence, and machine learning.

Predictive analytics and real-time tracking are two examples of technologies that improve customer experience and delivery accuracy. With services, such as freight forwarding, cross-border logistics, and same-day or last-mile delivery, several companies are going beyond traditional delivery. They are increasing their profitability and drawing in a larger consumer base by meeting different needs.

• In September 2024, the same-day courier home delivery service from Alto Pharmacy, a full-service pharmacy with digital capabilities, recently expanded to include fertility patients in Philadelphia, San Antonio, Colorado Springs, CO, and the surrounding areas.
• In July 2024, Skye Air Mobility and domestic logistics service provider DTDC Express Ltd. teamed up to introduce drone-based delivery as their new last-mile offering. This change will allow the courier business to provide its clients with last-mile drone delivery that is both sustainable and effective.
• In June 2024, in an exchange filing, the courier and integrated express package distribution company Blue Dart said that it has successfully started drone deliveries in partnership with drone pioneer Skye Air. Blue Dart intends to use this drone technology to enhance its logistical capabilities. A significant step toward cleaner and more effective delivery solutions is also this action.

Fact.MR provides detailed information about the price points of prominent providers of courier & delivery services positioned across the world, sales growth, production capacity, and speculative technological expansion, in this new market report.

Segmentation of Courier & Delivery Services Market Research

• By Product & Service :

  • Surface Couriers & Messengers
  • Air Transit Courier Services Including Express
  • All Others

• By Major Market :

  • Business Services Including Retailers & Wholesalers
  • Households
  • All Others

• By Region :

  • North America
  • Western Europe
  • Eastern Europe
  • Latin America
  • East Asia
  • South Asia & Pacific
  • Middle East & Africa